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Service Maintenance Packages

› Services › Equipment Services › Esco Scientific

Post-Warranty Service Maintenance Packages may be purchased to provide coverage for the equipment for a period extending up to, but not beyond, the seventh year from the date of equipment installation.

Best Value
Maintenance Basic Maintenance Plus Maintenance Star
Corrective Repair Service
On-Site Breakdown Call Response 3-5 work days 2-3 work days 1-2 work days
highest priority
Repair Transport & Labour 10% discount ✓ ✓
Repair Parts 10% discount ✓ ✓
Repair Parts 10% discount ✓ ✓
Repair Consumables Full Charges Aplly 15% Discount 20% Discount
Shipping / Courier of Repair Parts & Consumables where apllicable Full Charges Apply ✓ ✓
Preventive Maintenance
Pre-Scheduled Annual Testing & Preventive Maintenance Full Price ✓ ✓
Maintenance Kits* 10% discount ✓ ✓
Software / Firmware Upgrade (where required) ✓ ✓ ✓
Detailed PM Service/Testing ✓ ✓ ✓
Value-Added Service
Ad-hoc Spares & Consumable Purchase 10% discount 15% discount 20% discount
Adhoc Decontamintation
for bsc only 		10% discount 15% discount ✓
Additional Adhoc Services 10% discount 15% discount 20% discount
Qualification Services - IQOQ 10% discount 15% discount 20% discount
On-site User / Product Training 10% discount 15% discount ✓

* subject to availability

  • Service coverage may vary depending on geographical location. Please consult your local Esco representative for detailed service availability in your area.
  • Response times for breakdown calls may differ based on country or location. For specific service details in your region, please contact your local Esco representative.
  • Esco’s obligation to respond to breakdown calls may be nullified due to restricted access to certain buildings, rooms, or geographic areas.
  • Maintenance kits are available only for products explicitly designated by Esco as eligible for such kits.
  • The shipping method for parts will be determined at the discretion of the local Esco representative responsible for services in your area.
  • Ad hoc decontamination services are offered exclusively for Biological Safety Cabinets (BSCs) and only when expressly recommended and authorized by Esco.
  • All parts replacements must be approved and recommended by Esco prior to installation.
  • Parts associated with Variable Air Volume (VAV) systems or ducting are not covered under warranty or service agreements.
  • All service-related packages apply exclusively to standard units. For customized units, please consult your local Esco representative for additional information.